Frequently-asked questions

Is assistance available?

Yes. Contact DTUtilities support.

How do I configure the database and the ODBC connection?

Visit the database + ODBC help page.

Is a command-line version of DTBuild available?

Yes: DT, in the DTBuild installation package. Use DT to run DTBuild from scripts, batch files, or as a Windows Scheduled Task.

What's the best way to submit sample emails?

The best way to submit email samples is to copy them into a Microsoft Outlook Personal Folders File (.PST) file. Here's how it's done in Microsoft Outlook 2000 :

Choose menu selection: File / New / Personal Folders File (.pst)
Choose any name for the new .PST file
Copy the sample emails, or folder(s), into the newly-created .PST file
Locate the .PST file in your file system using Windows Explorer or a similar program
Send the .PST file as an (preferably zipped) email attachment to the email address listed in the DTBuild Help | About box.

You can forward sample emails as well, but this creates emails with the original header moved into the email body, so it's not "live" data. A parser can still be developed with forwarded emails, but it's always better to use data that's as close to the original as possible.

Note : All customer data is kept secure and confidential.

Home

Download

Tutorial

Help

Site index

Contact info